# 智能模組

## 智能經營總覽

根據所匯入所有跨平台的顧客資料，將客戶做活躍度分群，透過分群了解不同群項客戶樣貌，進行經營優化。

智能成效總覽，於頁面上方的累計長條圖顯示目前客群分層：

1. **全部顧客：**加入會員
2. **潛在客：**加入會員但是從未消費過之顧客
3. **已購買：**有消費過一次以上之顧客
4. **首購客：**只有消費過一次之顧客
5. **回購客：**消費過兩次以上之顧客
6. **流失客：**距離上次消費已超過一定時間之顧客
7. **失效名單：**寄送之 Email 與簡訊無法送達之顧客

想看更完整說明，請於[此處查看](https://docs.ezorderly.com/guide/app/overview)。

## 如何開啟模組

請點選下方連結 查看各模組操作手冊。

### [消費引導模組](https://docs.ezorderly.com/guide/app/client-without-order/action-setting)

### [購後滿意度調查](https://app.gitbook.com/@ezorderly/s/guide/app/post-purchase-review/action-setting)

### [關係鞏固](https://app.gitbook.com/@ezorderly/s/guide/app/first-purchaser-message/action-setting)

### [舊帶新客推薦](https://app.gitbook.com/@ezorderly/s/guide/app/return-purchaser-message/action-setting)

### [流失預警挽救](https://app.gitbook.com/@ezorderly/s/guide/app/churning-purchaser-message/action-setting)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://plans.ezorderly.com/plans/base/smarts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.